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The Anti-Churn Formula: Using Cohort Analysis to Retain More Customers

Cohort analysis is a powerful way to get insights into customer behavior. In this actionable guide, you’ll learn strategies to boost retention and reduce churn.

Venkata Subramanian Ravi
August 25, 2025
11 minutes
min read
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Ecommerce

BFCM Marketing - How to Retain Shoppers After the Big Weekend

Learn proven strategies to turn BFCM shoppers into loyal customers. Boost retention with personalized experiences, loyalty programs, and data-driven tactics.

Venkata Subramanian Ravi
August 25, 2025
Read more
Ecommerce

How First-Purchase Discounts Impact LTV

Are first-purchase discounts boosting your sales or hurting your customer lifetime value (LTV)? Learn how to find the right balance using cohort analysis and smart discount strategies.

Venkata Subramanian Ravi
August 25, 2025
Read more
Guide

Cracking the Product Launch Code With RFM Insights

Learn how to use RFM data and get insights for informed decision-making, targeted marketing, and increased success with your new product launches.

Venkata Subramanian Ravi
August 25, 2025
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Peel updates
E-commerce Strategy
How-to Guide
Retention
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How to guide

Average Revenue Per User (ARPU) is a metric that tell you how much your customers are spending, on average, during a given time period. Measuring, managing, and improving ARPU are critical practices for ecommerce businesses.
How-to Guide

What Is Average Revenue Per User (ARPU) and How to Calculate it

Amrutha Varshini
June 30, 2022
Read more
Improve ad campaigns with performance marketing segmentation updates in Peel.
How-to Guide

Introducing Performance Marketing & Segmentation Updates

Amrutha Varshini
June 30, 2022
Read more

Retention

Dive into the customers returning rate DTC metric to gauge repeat customer behavior and enhance retention strategies.
Retention

DTC Metrics Series: Customers Returning Rate

Amrutha Varshini
June 30, 2022
Read more
Learn how to supercharge your store with data collection techniques, providing actionable insights into customer behavior.
Retention

Supercharge Your Store Part 1: Collect The Right Data

Amrutha Varshini
June 30, 2022
Read more
Learn how to analyze and improve your Shopify customer journey to boost conversions, enhance user experience, and drive long-term retention.
Retention

Supercharge Your Store Part 2: Mapping Your Customer Journey

Amrutha Varshini
June 30, 2022
Read more
Learn effective customer retention strategies to increase loyalty and drive repeat business for your brand.
Retention

Supercharge Your Store Part 3: Boost Your Customer Retention

Amrutha Varshini
June 30, 2022
Read more
The goal of customer acquisition is to...acquire new customers! Facebook Ads Manager might tell you that you achieved a 5x return on ad spend, but how can you tell if that spend was from new customers vs your customers making a repeat purchase?
Retention

Supercharge Your Store Part 4: Boost Your Customer Acquisition Engine

Amrutha Varshini
June 30, 2022
Read more
A cohort analysis involves studying the behavior of a specific group of people. This behavioral analysis technique groups users or customers based on their shared traits and actions, providing valuable insights for ecommerce brands.
Retention

Cohort Analysis 101 - An Introduction

Amrutha Varshini
June 30, 2022
Read more

Listicle

Discover essential metrics to transform one-time buyers into loyal subscribers. Learn strategies to boost subscription rates and enhance customer retention.
Listicle

5 Metrics to Convert More One Time Purchasers to Subscribers

Amrutha Varshini
February 22, 2023
Read more
Learn about 8 essential ecommerce metrics to boost growth and measure your online business success.
Listicle

8 Ecommerce Metrics to Help You Grow in 2023

Amrutha Varshini
February 17, 2023
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Discover our top 5 ecommerce trends predictions for 2025 to stay competitive in the online marketplace.
Listicle

5 Predictions for Ecommerce Trends in 2023

Amrutha Varshini
January 26, 2023
Read more
Explore our comprehensive Black Friday checklist tailored for ecommerce brands, featuring top strategies from industry leaders to maximize your BFCM sales and customer retention.
Listicle

Black Friday Checklists You Should Be Paying Attention To

Amrutha Varshini
November 9, 2022
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Learn how to prepare for BFCM with five actionable data strategies to boost sales, optimize marketing, and enhance customer retention during the holiday shopping season.
Listicle

5 Ways to Prep your Data for your BFCM Strategy & Execution

Amrutha Varshini
September 14, 2022
Read more
Discover Peel Insights' top 5 ecommerce brand picks for summer, featuring unique products from Netti, NOBULL, Ka’Chava, Aloha Collection, and URWizards to enhance your seasonal activities.
Listicle

Peel Picks: 5 Ecommerce Brands You Can't Miss This Summer

Amrutha Varshini
June 30, 2022
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