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Empowering leading brands to win repeat purchases

The ecommerce retention analytics platform built for Shopify Plus users
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Plans

Essentials

The most advanced retention analytics for successful teams looking for self-service no-code analyses
$499/mo
billed MONTHLY
or $449/mo billed annually
Get Started

Accelerate

For businesses that found their edge and need that extra customization and spreadsheet export
$899/mo
billed monthly
or $809/mo billed annually
Popular
Try FREE

Tailored

Our data experts as an extension of your team provide custom reports and answers, and data cleanup
Variable
Flexible Plans
also available to agencies
Contact Us
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Free 7-day trial starting once your data is downloaded. No call, no commitment and no credit card required.

Highlights

Essentials
3 stores on Shopify or Amazon
Product support via live chat & email - reply within 24 hours M-F
Customer Audiences & RFM analysis
Expansion
7 stores on Shopify or Amazon
Product support via Zoom calls, live chat & email - reply within 24 hours M-F
Custom reports with multi-filters, metrics and raw data
Direct exports to Google Sheets, Klaviyo, etc.
Attribution metrics based on Shopify data
1 report requests per month built by the Peel team for you.

Additional reports are available upon request for an extra fee, please inquire
Tailored
Unlimited stores on Shopify & Amazon
Strategic support via Zoom calls, live chat & email - reply within 4 business hours (8 am - 6 pm EDT)
White-glove assistance to create unique reports
Automated sync of Google Sheets and OneDrive Excel
2 custom report requests per month built by the Peel team for you.

Additional reports are available upon request for an extra fee, please inquire

Top Features

Essentials
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Free Onboarding calls & support
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Customer Audiences that can be downloaded for direct mail
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Subscription analytics: Recharge, Awtomic, Bold, Rodeo, Skio Smartrr and Stay.ai
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RFM Analysis and other automated customer segments
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30+ Cohort analysis metrics on Shopify/Amazon revenue and subscription providers
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Pre-defined and new dashboards & slice reports including a templates library
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Daily Slack & Email reports: automated insights or custom from any dashboard
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Product costs and order costs as a percentage or flat rate to compute COGS
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Automated daily currency conversion
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Ads integrations: Google Ads, Facebook/META, Snapchat, Tiktok, Pinterest and Amazon Ads
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Product Journey diagram and Market Basket Analysis tables
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First-party data integrations: Fairing and Kno Commerce post-purchase surveys
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Web analytics: GA4 and Google Analytics
Expansion
Everything in Essentials and...
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Explore: Build your own custom reports with multi-filters, metrics and raw data
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Push any metrics, table or raw data to Google Sheets and Office 365
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Marketing integrations to export Audiences to Klaviyo, Attentive and Facebook
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One-time to subscribers analysis metrics
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Cross-stores customer purchasing behavior using email addresses
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Add Annotations for significant events
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Multi-touch attribution analytics based on Shopify data with UTM parameters and referrers
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Drill Down tables on all metrics
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(coming soon) Open API and reverse ETL connectors for revenue, customer, product, ad spend and subscription data
Tailored
Everything in Accelerate and...
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2 comprehensive custom reports built on-demand by our team
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Monthly meeting to review questions, audit the data and tagging
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Direct access to data in Snowflake (web or programmatic) for any SQL queries
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Ability to export data and set up daily syncs with Google Sheets and OneDrive (Excel)
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Support to upload custom CSV datasets for marketing spend, costs, subscriptions, etc.

Startup Program

We love working with early-stage brands, and over the years, we have seen many of our users go from 100s of orders a month to thousands. For that reason, we created a "startup program" for qualifying brands who want to work closely with us. The program is targeted at Shopify brands with under $1,000,000 in GMV in the past 12 months. Ask us about it, or apply using the form.
Apply Here

BigQuery/Snowflake via Census

Peel is ready to work with your ecommerce data on any database, whether you're running your store on Adobe Commerce (Magento), Salesforce Commerce, Netsuite, SAP Commerce, Bigcommerce, WooCommerce, etc. We're preparing our private beta and would love to hear from you.
Learn More

Subscription Data Cleanup Post-Migration

When migrating or bulk editing your subscriptions on/from Recharge, Awtomic, Bold, Luna, Rodeo, Skio and Smartrr, it’s common for historical data not to look accurate. Our team can make sure cancellation dates, variants and SKUs are cleaned up to better represent years of growth.
$500
One-time audit fee
or $200/mo billed monthly
Contact Us

FAQ

What support is included with my plan?

Email and chat support are available at your convenience during regular business hours for every plan level.

What plan/features are available for the trial?

The 7-day free trial gives you access to the Essentials plan, so you can experience the full potential of the platform. Work off preset dashboards included for your convenience or use our reporting tools to create custom dashboards in minutes. We want you to find answers to the questions you have about your business as well as discover new questions and insights along the way. We encourage our users to connect as many of their available data sources as possible during the trial to get a full sense of how much analysis, reporting, and visualization Peel can automate.

How frequently is my data updated?

Peel automatically refreshes your data on a daily basis, providing your team with an up-to-date view of your business performance and customer behavior. We want to keep you on the pulse of your business, so you can make dynamic decisions for your marketing, sales, and advertising strategies.

What about data security?

Peel applications are hosted on Amazon Web Service Fargate, which meets the standards for PCI DSS Level 1, ISO 9001, ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3, and HIPAA eligibility. We store customer account data in encrypted Amazon RDS databases and have an additional encryption layer for your data source credentials, ensuring that our staff does not have access to them. Additionally, with the use of Fargate, our application servers are not accessible to anyone on our team. Our website and servers use HTTPS over SSL (TLS 1.3) to protect your data. All files are automatically deleted within 60 days. By design, Peel will never ask you for personally identifiable information (PII) about your users or customers. The data from your account is only ever used for analysis on your account.

How do I know which plan is right for my business?

There’s not a single, catchall answer for this. We suggest taking a critical look at the plan table and features chart on this page and thinking about how that information aligns with your needs. All plan levels allow you to integrate your email, SMS, subscription, post-purchase survey platforms, and more to have access to more detailed reporting and segmentation. The Essentials plan is a great starting point and provides you 2 custom report requests at onboarding (first 2 months on Peel). A step up to the Accelerate plan might be in order if you want more custom reports built as you get 3 per quarter on this plan, plus you get access to Google Sheets and OneDrive connectors to access raw data and bring it into your flow. The Tailored plan unlocks the most, giving you 25 custom report request per month, priority strategic support responses and so much more.

Can I change my plan after signing up?

Yes! You can change your plan once you are subscribed by accessing your account settings within the platform and choosing the plan that works for you.

I have more questions. How can I contact you?

Email us at hello@peelinsights.com, or message us in the chatbot below. We are happy to answer any questions you may have.

Can I connect multiple datasources?

For the Essentials plan, you can connect up to 3 Shopify or Amazon stores. With the Accelerate plan, you have the ability to connect up to 7 Shopify or Amazon stores. The Tailored plan allows for unlimited Shopify and Amazon store connections. With all plans, you can connect your relevant tools in your tech stack – email, SMS, subscription, post-purchase survey, and more. Peel is constantly in the works with top service providers in the industry to add new integrations to the platform.

How long does the setup take?

Setup will take you less than 5 minutes. All you have to do is connect your datasource to Peel and you’re done. We are a no-code BI product that automates your post-purchase data. The Peel app does all the work, sending you reports, dashboards, and summaries of your analysis

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Still not sure?
Just ask us.

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G2 High Performer Winter 2023 - Peel Insights - Analytics for DTC BrandsHigh performer Spring Badge 2023G2 Users Love Us - Peel Insights - Analytics for DTC Brands
5-star review average on shopify