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The ecommerce retention analytics platform built for Shopify Plus users
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Plans

Starter

For new stores on Shopify
looking for more depth to their reporting
$50/mo
billed MONTHLY
Always month to month
Get Started

Pro

For established brands with
subscriptions and first-party data sources
$160/mo
billed Annually
or $200/mo billed monthly
Get Started
Popular

Premier

For Shopify Plus brands looking for expert support
with custom reports, segmentation and data cleanup
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flexible plans
also available to agencies
Get Started
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Free 7-day trial starting once your data is downloaded. No call, no commitment and no credit card required.

Highlights

Starter
1 Shopify Store
Orders analytics from Shopify
Essential segment dimensions
30+ out-of-the-box reports
High-level customer metrics
Pro
Unlimited Shopify & Amazon stores
Subscription analytics with all major providers
~50 automated segments
200+ out-of-the-box reports
Advanced filters on Customer Audiences
All data integrations
Filtering data from Shopify during onboarding
Premier
Unlimited Shopify & Amazon stores
Subscription analytics with all major providers
Unlimited segments (custom, options & metafields)
Unlimited on-demand reports and Audiences support
SQL-powered Customer Audiences
All data integrations
Support on filtering data & creating unique segments

Top Features

Starter
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RFM analysis with 10 customer segments on your business
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Revenue, order counts, AOV and customer metrics
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7 Cohort analysis metrics on Shopify revenue: Repurchase Rate 2+, Days since First Order, Number of Orders per Month, Cohort AOV per Month, Gross Margin Rate, LTV by Customer and LTR by Customer
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Pre-defined and new dashboards & slice reports including a templates library
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Daily Slack & Email reports: automated insights or custom from any dashboard
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Product costs and order costs as a percentage or flat rate to compute COGS
Pro
Everything in Starter and...
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Unlimited Shopify & Amazon Seller Central stores
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Customer Audiences that can be downloaded or pushed to Klaviyo, Attentive and Facebook
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Download any results or raw data. (Coming soon: sync with Google Sheets and Office 365)
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An extra 30+ Cohort analysis metrics on Shopify/Amazon revenue and subscription providers
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Product Journey diagram and Market Basket Analysis tables
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Ads integrations: Google Ads, Facebook/META, Snapchat, Tiktok, Pinterest and Amazon Ads
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Subscription integrations: Recharge, Awtomic, Bold, Luna, Rodeo, Skio and Smartrr
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First-party data integrations: Fairing and Kno Commerce post-purchase surveys
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Web analytics: Google Analytics
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Marketing integrations: Klaviyo and Attentive
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Multi-touch attribution based on Shopify data (new features in beta)
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Cross-stores customer purchasing behavior using email addresses
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Shopify attribution analytics data with UTM parameters and referrers
Premier
Everything in Starter and Pro and...
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Any custom reports built on-demand by our team
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Monthly meeting to review questions, audit the data and tagging
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Direct access to data in Snowflake (web or programmatic) for any SQL queries
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Support to upload custom CSV datasets for marketing spend, costs, subscriptions, etc.

BigQuery/Snowflake via Census

Peel is ready to work with your ecommerce data on any database, whether you're running your store on Adobe Commerce (Magento), Salesforce Commerce, Netsuite, SAP Commerce, Bigcommerce, WooCommerce, etc. We're preparing our private beta and would love to hear from you.
Learn More

Subscription Data Cleanup Post-Migration

When migrating or bulk editing your subscriptions on/from Recharge, Awtomic, Bold, Luna, Rodeo, Skio and Smartrr, it’s common for historical data not to look accurate. Our team can make sure cancellation dates, variants and SKUs are cleaned up to better represent years of growth.
$500
One-time audit fee
or $200/mo billed monthly
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FAQ

What support is included with my plan?

Email and chat support are available at your convenience during regular business hours for every plan level. Pro plan includes a quarterly meeting with a Success Manager, and Premier plan includes a monthly meeting with a Success Manager. Premier plan enjoys named support services along with custom business intelligence consultations.

What plan/features are available for the trial?

The 7-day free trial gives you access to the Pro plan, so you can experience the full potential of the platform. Work off preset dashboards included for your convenience or use our reporting tools to create custom dashboards in minutes. We want you to find answers to the questions you have about your business as well as discover new questions and insights along the way. We encourage our users to connect as many of their available data sources as possible during the trial to get a full sense of how much analysis, reporting, and visualization Peel can automate.

How frequently is my data updated?

Peel automatically refreshes your data on a daily basis, providing your team with an up-to-date view of your business performance and customer behavior. We want to keep you on the pulse of your business, so you can make dynamic decisions for your marketing, sales, and advertising strategies.

What about data security?

Peel applications are hosted on Amazon Web Service Fargate, which meets the standards for PCI DSS Level 1, ISO 9001, ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3, and HIPAA eligibility. We store customer account data in encrypted Amazon RDS databases and have an additional encryption layer for your data source credentials, ensuring that our staff does not have access to them. Additionally, with the use of Fargate, our application servers are not accessible to anyone on our team. Our website and servers use HTTPS over SSL (TLS 1.3) to protect your data. All files are automatically deleted within 60 days. By design, Peel will never ask you for personally identifiable information (PII) about your users or customers. The data from your account is only ever used for analysis on your account.

How do I know which plan is right for my business?

There’s not a single, catchall answer for this. We suggest taking a critical look at the plan table and features chart on this page and thinking about how that information aligns with your needs. Do you need high-level reporting only to understand the overarching themes and trends within your business? The Starter plan may be enough at least to start. Do you want to integrate your email, SMS, subscription, post-purchase survey platforms, and more to have access to more detailed reporting and segmentation? If so, the Pro plan is likely the right fit. Do you have a need for more custom analysis and reporting supported by the Peel team? Or need direct access to Snowflake for your more technical and experienced users? The Premier plan will unlock all of that for you!

Can I change my plan after signing up?

Yes! You can change your plan once you are subscribed by accessing your account settings within the platform and choosing the plan that works for you.

I have more questions. How can I contact you?

Email us at hello@peelinsights.com, or message us in the chatbot below. We are happy to answer any questions you may have.

Can I connect multiple datasources?

For Pro and Premier plans, you have the ability to connect unlimited Shopify stores, as well as all of your relevant tools in your tech stack – email, SMS, subscription, post-purchase survey, and more. Peel is constantly in the works with top service providers in the industry to add new integrations to the platform.

How long does the setup take?

Setup will take you less than 5 minutes. All you have to do is connect your datasource to Peel and you’re done. We are a no-code BI product that automates your post-purchase data. The Peel app does all the work, sending you reports, dashboards, and summaries of your analysis

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Still not sure?
Just ask us.

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5-star review average on shopify