Last updated: July 8, 2019
The following terms and conditions govern all access to and use of the Peel Insights web application, the www.peelinsights.com website ("Website") and service (together, "Peel Insights") including all content, services and products available at or through Peel Insights.
Please read the Agreement carefully before accessing or using Peel Insights. Your accessing or using any part of Peel Insights evidences your agreement to be bound by the terms and conditions of the Agreement. If you do not agree to all the terms and conditions of the Agreement, then you may not access or use Peel Insights.
1. Peel Insights
The peelinsights.com web application allows you to connect various data sources such as your own DB (PostgreSQL, SQL Server, MySql), Redshift, Stripe, Apple Connect, Shopify, etc. and to receive notifications of analysis from these data sources in Slack and on peelinsights.com website.
Peel may also, in the future, update current services and/or features or offer new services and/or features to Peel Insights (including, the release of new tools and resources). Such updated or new features and/or services shall be subject to the terms and conditions of the Agreement.
Access to Peel Insights is permitted on a temporary basis. We reserve the right to modify or discontinue offering or updating Peel Insights at any time without notice.
After an initial free trial period, if any, your use of Peel Insights and your access to the data and information stored in your Peel Account requires a paid subscription. The subscription you selected will automatically begin and the credit card you provided will be charged for that subscription unless you cancel Peel Insights before the expiration of a free trial period or the preceding subscription period, as the case may be. You can cancel your subscription at any time at Website's Billing Page or by contacting customer support team using the email@example.com email.
Until you cancel your subscription, your subscription will be renewed automatically and your credit card will be charged for each renewal at the end of each subscription period. Prices are subject to change upon notice from us. Such notice may be provided at any time by posting the changes to the site or Peel Insights itself.
If you have any questions, comments or requests regarding your subscription, please email firstname.lastname@example.org.
2. Slack Service
Peel Insights and Slack Technologies Inc, the provider of the Slack communication service, ("Slack") are different entities. There is no relationship between Peel Insights and Slack, other than Peel Insights being a licensee and user of the Slack API for the purpose of providing Peel Insights. Slack is not responsible for Peel Insights and will not provide support for Peel Insights.
These terms do not apply to your use of the Slack services. Such use is governed by the Slack Terms of Service available on the website www.slack.com.
3. Use of Peel Insights and Creation of Peel Insights Account
In order to use Peel Insights, you must be 18 years of age or older, or be 16 years of age or older and have your parent or guardian's consent to the Agreement. You must also have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws.
You may create a Peel Insights account in your personal capacity (in which case the terms "you" or "your" apply to yourself only) or on behalf of a company or other legal entity (your "Company") which you have the authority to bind (in which case the terms "you" or "your" shall refer to such entity and all permitted Members and Administrative Users (as defined in the Slack Terms of Service).
You are responsible for maintaining the security of your Slack Account (including your username and password), and you are fully responsible for all activities that occur under your Slack Account and any other actions taken in connection with it, whether by yourself or other users. You must immediately notify Peel Insights of any unauthorized uses and users of your Slack Account integrated with the help desk or any other breaches of security. Peel Insights will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
4. Intellectual Property
We are the owner or the licensee of all intellectual property rights in Peel Insights and in the material published on it. Subject to the terms and conditions of this Agreement we grant you: a limited, non-exclusive, non-transferable, revocable license to make use of Peel Insights (excluding the Website) solely for internal business purposes during the term of the free trial and thereafter for the term of any paid subscription to Peel Insights; and a limited, non-exclusive, revocable license to make personal, non-commercial use of the Website and the material published on it. You are granted these licenses on the condition that you do not, and you do not allow others to: (i) make any use of Peel Insights or the Website to decompile, disassemble, or otherwise reverse engineer Peel Insights or any portion thereof; (ii) collect or harvest any information or data from any content or our systems or attempt to decipher any transmissions to or from the servers running Peel Insights; (iii) conduct benchmark or performance tests or disclose the results of any such tests; (iv) permit third parties to access or use Peel Insights for any purpose; or (v) use Peel Insights for any purpose other than your actual internal business needs and not for competitive or other prohibited purposes. Unauthorized use outside the terms and conditions of these licenses constitutes infringement of Peel Insights' intellectual property rights. These licenses shall terminate when the Agreement terminates in accordance with Section 7 (Termination).
The Agreement does not transfer any of Peel Insights or any of Peel Insights' licensors' intellectual property to you. Title to such intellectual property will remain solely with Peel Insights or Peel Insights' licensors (as applicable).
All Peel Insights trademarks, service marks, trade names, logos, domain names, and any other features of the Peel Insights brand are the sole property of Peel Insights. Your use of Peel Insights grants you no right or license to reproduce or otherwise use any of Peel Insights' trademarks, service marks, trade names, logos, domain names or any other features of the Peel Insights' brand, whether for commercial or non-commercial use.
5. Data Maintenance and Backup Procedures
In the event of any loss or corruption of your proprietary data and information input into and/or stored by the Services (the "Customer Data"), Peel Insights shall use its commercially reasonable efforts to restore the lost or corrupted Customer Data from the latest backup of such Customer Data maintained by Peel Insights in accordance with Company's archival procedure. Company shall not be responsible for any loss, destruction, alteration, unauthorized disclosure or corruption of Customer Data caused by any third party. PEEL INSIGHTS' EFFORTS TO RESTORE LOST OR CORRUPTED CUSTOMER DATA PURSUANT TO THIS SECTION 5 SHALL CONSTITUTE COMPANY'S SOLE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF ANY LOSS OR CORRUPTION OF CUSTOMER DATA.
6. Telecommunications and Internet Services
You acknowledge and agree that your use of the Services is dependent upon access to Internet services. You are solely responsible for acquiring and maintaining all Internet services and other hardware and software required to access and use the Services, including, without limitation, any and all costs, fees, expenses, and taxes of any kind related to the foregoing. Peel Insights shall not be responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such telecommunications and Internet services.
7. Third Party Sites
Peel Insight may contain links to other independent third-party websites ("Third-party Sites"). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.
We reserve the right to change the Agreement at any time for any reason. Any changes we may make to the Agreement in the future will be notified to you by posting an updated version of the Agreement on this page with an updated revision date and, where appropriate, by email. Your continued use of or access to Peel Insight following the notification of any changes to the Agreement constitutes acceptance of those changes.
Peel Insight may terminate the Agreement and suspend your access to all or any part of Peel Insight immediately by contacting you at your email address on record if:
you commit a breach of the Agreement, as determined by us in our discretion, or we suspect that may be the case; or we consider termination necessary to protect the integrity or security of the systems used by us at any time. If you wish to terminate the Agreement, you must cancel your Peel Insights Account.
On termination of the Agreement by any party and for any reason all rights granted to you under the Agreement shall cease and you must immediately cease all activities authorized by the Agreement, including your use of Peel Insights .
10. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEEL INSIGHTS IS PROVIDED "AS IS" AND "AS AVAILABLE". PEEL INSIGHTS HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT. PEEL INSIGHTS DOES NOT WARRANT THAT PEEL INSIGHTS WILL BE COMPLETE, ACCURATE, RELIABLE, TIMELY, SECURE, ERROR FREE OR THAT ACCESS THERETO WILL BE CONTINUOUS OR UNINTERRUPTED. YOU UNDERSTAND THAT YOU ARE USING PEEL INSIGHTS AT YOUR OWN DISCRETION AND RISK.
We do not warrant, endorse, guarantee or assume responsibility for any Messages, or any other product or service advertised or offered by a third party on or through Peel Insights .
The provisions in this clause do not affect your statutory or mandatory rights which cannot be excluded by applicable law.
11. Limitation of Liability
IN NO EVENT WILL PEEL INSIGHTS BE LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THE AGREEMENT UNDER CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE CLAIM FOR:
Peel InsightsS shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
12. Representations and Warranties
You represent and warrant that your use of the Peel Insights Service will be in strict accordance with the Agreement. In particular, you represent and warrant that:
You agree to indemnify and hold harmless Peel Insights and its respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Peel Insights Service, including but not limited to your violation of the Agreement.
"Confidential Information" means, with respect to Peel Insights: (a) the Services and Software, whether in source or executable code, documentation, non-public business information, including, without limitation, financial information, pricing, business plans, techniques, methods, processes and the results of any performance test of the Services or Software; (b) any written, machine-reproducible and/or visual materials that are clearly labeled as proprietary, confidential or with words of similar meaning, and any other information the nature of which would reasonably be expected to be proprietary or confidential; and (c) the specific terms and conditions of this Agreement. With respect to you, "Confidential Information" means: (y) your Customer Data; and (z) the specific terms and conditions of this Agreement. Confidential Information will not include information in the public domain through no fault of the receiving party or that is independently developed by a party without reference to Confidential Information of the other party. The parties will not use the Confidential Information of one another except as necessary for the performance of this Agreement and will not disclose such Confidential Information to any third party. The parties will use all reasonable efforts to maintain the confidentiality of one another's Confidential Information, but in no event less than the efforts that it ordinarily uses with respect to its own proprietary information of similar importance. The foregoing obligations will not restrict the parties from disclosing Confidential Information pursuant to the order or requirement of a court, administrative agency, or other governmental body, provided that the parties give reasonable notice to one another to enable them to contest the order or requirement. In addition, Company may disclose this Agreement to its advisors, accountants, attorneys, current and prospective investors and potential acquirers, provided that any such third parties shall execute a binding agreement to keep such information confidential or be subject to a professional obligation to maintain the confidentiality of such information.
Customer agrees to participate in reasonable marketing activities that promote the benefits of the Service to other potential customers and to use of Customer's name and logo on Peel Insights web site and in Peel Insights promotional materials. Customer agrees that Peel Insights may disclose Customer as a customer of Peel Insights.
The Agreement constitutes the entire agreement between Peel Insights and you concerning the provision of the Peel Insights Services.
The Agreement is between you and us and is not intended to grant rights, including the right to enforce any of its terms, to any other person. Any failure or delay by us to enforce the Agreement or any provision thereof shall not waive our right to do so.
We may transfer our rights and obligations under the Agreement to a third party, but this will not affect your rights or obligations under the Agreement.
Each of the terms and conditions of the Agreement operate separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect and will be construed as far as possible to give effect to the parties' intentions as originally expressed in the Agreement.
If you have any questions, comments or requests regarding the Agreement, please email email@example.com.
WHAT PERSONAL INFORMATION DO WE COLLECT?
This is how we collect Personal Information from our customers, users, and visitors of our Site:
Account Creation. If you create an account by registering with the Services ("Account"), we'll collect certain Personal Information about you, such as your name, employment and title, username or similar identifier and an encrypted version of your login/password.. If you interact with us through social media, such as a login through Slack or GSuite, this may include your social media user name.
Communications with Us. We may collect Personal Information from you such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us.
Data Collected Via Our Services. We will collect any and all information, data files, and databases (including any of your or your customers' Personal Information included in such data files or databases), provided by you to the Services whether directly by transferring such files, or indirectly by granting Peel access to your third-party accounts where such files are stored.
Security Credentials Data. We collect user IDs, passwords, password hints, and similar security information required for authentication and access to our users' accounts.
Surveys. We may contact you to participate in surveys. If you decide to participate, we may ask you for certain information which may include Personal Information.
Profile Data: includes your username and password, preferences, feedback and survey responses, as well as any profile data which we have added (for example, using analytics and profiling).
Financial Data: such as payment card details.
Transaction Data: includes details about purchases and payments to and from you and other details relating to your activity on the Platform.
Technical Data: such as internet protocol (IP) address, your login data, browser type and version, location, and other technology on the devices you use to access the Platform.
Usage Data: includes information about how you use our Platform, products and services.
Tracking Data: this is information we or others collect about you from cookies and similar tracking technologies.
Marketing and Communications Data: includes your preferences in receiving direct marketing from us, as well as your communication preferences.
HOW DO WE USE YOUR INFORMATION?
We process Personal Information about you for a variety of business purposes, including:
To Provide Services and Other Information Requested including to:
For Administrative Purposes including to:
To Market Our Products and Services. You may contact us at any time to opt out of the use of your Personal Information for marketing purposes as described below, and we may use Personal Information to provide you with materials about offers, products, and Services that may be of interest to you, including:
De-identified and Aggregated Information Use. We may use Personal Information and other information about you to create de-identified and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access our Site and Services, or other analyses we create. We may use de-identified or aggregated information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes.
WITH WHOM DO WE SHARE YOUR INFORMATION?
We may share your information as follows:
Vendors and Service Providers. We may share your information with our vendors and service providers who are hired to perform services on Peel's behalf. For example, we may share your information with providers of IT, web hosting, and related services, or with our third-party payment processors, and other service providers that help us with the provision of the Site and Services.
Below is an illustrative list of functions for which we may use third-party service providers and the names of the providers we may use to perform these functions:
Business Partners. We may provide Personal Information to our business partners with whom we jointly offer products or services. In such cases, our business partner's name will appear along with ours.
Friends or Colleagues. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend and/or colleague to use our Services. Email addresses that you may provide for a friend or colleague will be used to send your friend or colleague the content or link you request, but will not be collected or otherwise used by Peel or any other third parties for any other purpose.
Marketing – Interest-Based Advertising and Third-Party Marketing.
Through our Services, Peel may allow third party advertising partners to set Technologies (defined below) and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share such information and other information (such as demographic information and past purchase history) with third party advertising partners for targeted advertising or interest-based advertising. You will be able to opt out of such sharing by following the instructions below.
Disclosures to Protect Us or Others.
We may access, preserve, and disclose your Personal Information and other Account information, and content if we believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) respond to your requests; (iii) protect your, our or others' rights, property, or safety; (iv) to enforce our policies or contracts; (v) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (vi) if we, in good faith, believe that disclosure is otherwise necessary or advisable.
Merger, Sale, or Other Asset Transfers.
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
Information Posted on our Blogs and Community Forums.
If you post anything on any publicly accessible blogs, forums, social media pages, and private messaging features provided by the Services, you assume the risk that the Personal Information provided by you may be viewed and used by third parties for any number of purposes.
INFORMATION WE PROCESS ON BEHALF OF OUR CUSTOMERS (AS DATA PROCESSORS)
Our customers may choose to use our Services to Process some of their data, which may contain Personal Information. The data that we Process through our Services for our customers is Processed by us purely as a data processor, on behalf of our customer, and in accordance with our customers' instructions, and our privacy practices governing the Processing of such data will be in accordance with contracts that we may have in place with our customers. If you have any questions or concerns about how such data is handled or would like to exercise your rights as a data subject, you should contact the person or entity who has contracted with us to use the Services to Process your data (i.e., the data controller). Our customers control the Personal Information in these cases and determine the details regarding their Account, including without limitation, how and for what purpose the data collected on their behalf should be Processed. We will, however, provide assistance to our customers to address any concerns you may have, in accordance with the terms of our contract with them. For a list of our sub-processors, contact us as described below.
COOKIES, PIXEL TAGS/WEB BEACONS, ANALYTICS INFORMATION, AND INTEREST-BASED ADVERTISING
Cookies are small text files placed in visitors' computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Services may not work properly.
Pixel Tags/Web Beacons.
A pixel tag (also known as a web beacon) is a piece of code embedded on the Site that collects information about users' engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement.
We may also use various analytics service providers including, Google Tag Manager and Google Analytics, to collect information regarding visitor behavior and visitor demographics on our Site and Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/
You can opt out of collection and Processing of data by these individual analytics services by accessing the following links: (i) for opting out of collection by Google, you can use the following link: http://tools.google.com/dlpage/gaoptout;
We use such Technologies for these purposes:
THIRD PARTY WEBSITES, SOCIAL MEDIA PLATFORMS AND SDKs
The Services may contain links to other websites and other websites may reference or link to our Site or other Services. We do not control such third-party websites or resources. So please read the privacy policies of each such website before you provide any information on it. We may use third party APIs and software development kits ("SDKs") as part of the functionality of our Services. APIs and SDKs may allow third parties including advertising partners to collect your Personal Information to provide content that is more relevant to you. For more information about our use of APIs and SDKs, please contact us as set forth below.
INTERNATIONAL DATA TRANSFERS
All information Processed by us may be transferred, Processed, and stored anywhere in the world- the European Union, the United States or other countries. Personal Information may be stored in the cloud, on our servers, on the servers of our affiliates or the servers of our service providers. Accordingly, Your Personal Information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.
You may opt out of certain uses of your Personal Information, or even withdraw your previously provided consent at any time and prevent further Processing by contacting us as described below. Please note, however, that the opt out does not apply to, and we may still collect and use, any non-Personal Information regarding your activities on our Site, Services and/or information from the advertisements on third party websites for other legal purposes as described above.
Email and Telephone Communications.
"Do Not Track". Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. Sorry- we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
Cookies and Interest-Based Advertising.
You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. You may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs via the following links: www.aboutads.info/choices/, www.networkadvertising.org/managing/opt_out.asp, http://www.youronlinechoices.eu/, and https://youradchoices.ca/choices/. Please note you must separately opt out in each browser and on each device. Advertisements on third party websites that contain the AdChoices link may have been directed to you based on information collected by advertising partners over time and across websites. These advertisements provide a mechanism to opt out of the advertising partners' use of this information for interest-based advertising purposes.
RIGHTS OF ACCESS, RECTIFICATION, ERASURE, AND RESTRICTION
In accordance with applicable law, you may have the right to: request confirmation of whether we are processing your Personal Information; obtain access to or a copy of your Personal Information; receive an electronic copy of Personal Information that you have provided to us, or ask us to send that information to another entity (the "right of data portability"); restrict our uses of your Personal Information; seek correction or amendment of inaccurate, untrue, incomplete, or improperly Processed Personal Information; and request erasure of Personal Information held about you by Peel, subject to certain exceptions prescribed by law. If you would like to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws. To protect your privacy, Peel will take steps to verify your identity before fulfilling your request.
SECURITY OF YOUR INFORMATION
The Site and Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect Personal Information from children. If you learn that your child has provided us with Personal Information without your consent, you may contact us as set forth below, and we'll promptly take steps to delete such information and terminate the child's account.
CALIFORNIA PRIVACY RIGHTS
If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority if you believe our Processing of your Personal Information violates applicable law.
"Personal Information" is any information relating to an identified or identifiable natural person.
"Process" or "Processing" means any operation which is performed upon Personal Information, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
If you need help about our products and services, or this Site generally, please contact us firstname.lastname@example.org.