SavedBy Package Protection

Stop losing customer trust to shipping issues.

SavedBy automatically resolves shipping issues so customers stay confident and your team stays focused. No lost loyalty, no extra support load. Just fast resolutions when things go wrong.

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Klaviyo integrations that solve your biggest problems

Are unpersonalized, poorly timed Klaviyo flows eating up your revenue growth? Until now, customer data has been siloed - brands don’t know when customers are ready to reorder or try a subscription, and customizing email and sms flows is a nightmare. Landing pages add insult to injury - it’s a one-size-fits-all experience.

We solve this by integrating with Klaviyo and Shopify and letting brands know exactly when customers are ready to be targeted for repurchase or subscription. Brands can push this data into their existing Klaviyo flows to target precisely and personalize comms. Finally, convert 17x better with Magic Cart - a mobile-first, personalized portal.

let us handle shipping issues

1 in every 100 packages never show up.

260M+ packages stolen annually
Porch piracy, damaged deliveries, and lost packages now impact millions of ecommerce orders every year, and customers remember how brands respond.

75% of shoppers rethink buying after poor delivery
Slow or unclear resolutions erode trust, even when the product itself is great.

Customers blame brands, not carriers
Shipping partners may cause the issue but your brand owns the experience.

earn trust where it matters

Fast resolutions protect customer trust.

When something goes wrong, speed and clarity matter more than explanations.

Claims resolved within 24 hours
SavedBy responds quickly to customer claims, often within minutes, preventing frustration from escalating.

Refunds or replacements, handled end-to-end
SavedBy re-orders directly from your store or issues refunds on your behalf. No manual work required.

Clear communication at every step
Customers always know what’s happening, reducing inbound tickets and follow-ups.

SavedBy Package Protection

Less operational burden. More repeat buyers.

260M+ packages stolen annually
Porch piracy, damaged deliveries, and lost packages now impact millions of ecommerce orders every year, and customers remember how brands respond.

75% of shoppers rethink buying after poor delivery
Slow or unclear resolutions erode trust, even when the product itself is great.

Customers blame brands, not carriers
Shipping partners may cause the issue but your brand owns the experience.

Learn more

Skullcandy case study

Package protection doesn’t hurt conversion.
It improves it.

Brands hesitate to add package protection, worried it will introduce friction at checkout. In reality, clear protection options increase shopper confidence and help customers complete their purchase with peace of mind.

Read Case Study