webinar

Delivering Trust: How to Turn Holiday Shoppers Into Loyal Customers

November 25, 2025

11 a.m. EST | 4 p.m. GMT | 5 p.m. CET

This holiday season, trust is the new conversion driver. Shoppers are flooded with offers, but the brands that win are the ones that make customers feel confident from checkout to delivery.

From crafting a seamless, conversion-ready experience, to reassuring customers their orders are protected, every touchpoint is an opportunity to build loyalty that lasts well beyond the holidays.

Join experts from Iamota, SavedBy and Relay Commerce as we unpack how to create a journey that converts first-time buyers into long-term advocates by delivering trust every step of the way.

You’ll learn how to:

Conversion rate optimization (CRO) tactics that turn trust into retention and long-term value (LTV)

How to use shipping protection to build trust, reduce friction, and lift conversion rates

Actionable strategies to create a friction-free post-purchase experience for the holidays

Featured speakers:

Nicole Hutchinson

Senior Strategist @ Iamota

Will Jones

Co-founder @ SavedBy

Shannon O'Boyle

Director of Marketing @ Relay Commerce

Partners:

Save your spot

Delivering Trust: How to Turn Holiday Shoppers Into Loyal Customers

Webinar

November 25, 2025

30

Key Takeaways

Conversion rate optimization (CRO) tactics that turn trust into retention and long-term value (LTV)

How to use shipping protection to build trust, reduce friction, and lift conversion rates

Actionable strategies to create a friction-free post-purchase experience for the holidays

Featured speakers:

Nicole Hutchinson

Senior Strategist @ Iamota

Will Jones

Co-founder @ SavedBy

Shannon O'Boyle

Director of Marketing @ Relay Commerce

Partners: